Mon - Sat : 10.00 am - 5.00 pm, Sunday or 2nd & 4th Saturday Closed
  adm@bardolinagrikbank.com
  02622-220238
Level 1 Support

Submitting a complaint for the first time

If you have any questions or concerns about our services that require urgent intervention, you can get in touch with us in the following ways.

If you are not satisfied with the response, please escalate the matter to the next level.

You can find the list of branch email IDs and phone numbers on our website: https://bardolinagrik.bank.in/

Level 2 Support

Escalation to Head – Complain Officer

If the solution provided at Level 1 does not meet your expectations, escalate the matter to the relevant Head Complain Officer.

Complain Officer : Umesh S. Merchant

Mail on :- adm@bardolinagrik.bank.in

Call on :- 99091 40909

Level 3 Support

Escalation to Nodal Officer

If the solution provided at Level 2 does not meet your expectations, you can contact our Nodal Officer.

Principal Nodal Officer

Dr. Pushpkant R. Pande

Mobile No. 99091 11444

The Bardoli Nagrik Sahakari Bank Ltd. H.O., Upli Bazar, Bardoli-394601, Dist. Surat, Gujarat State.

Mail on :- ceo@bardolinagrik.bank.in

If Still Not Satisfied

You may approach the statutory body appointed by the Reserve Bank of India:

Lodge your complaint online through the RBI CMS Portal: https://cms.rbi.org.in

Or submit in physical/electronic mode to:

Centralized Receipt and Processing Centre (CRPC)
Reserve Bank of India
Central Vista, Sector 17, Chandigarh - 160 017
Email: crpc@rbi.org.in